Privacy Policy

|Privacy Policy
Privacy Policy2018-05-23T12:16:17+00:00

PRIVACY POLICY

Personal Tours of Scotland is committed to protecting your privacy and this Privacy Policy sets out the nature of the information we collect, how we collect it, and what happens to it.

Your information

This means facts such as your name, contact details, travel preferences and special needs/disabilities/ dietary requirements that you supply us or is supplied to us, including any information about other persons on your booking (“your information”). Your information is collected when you request information from us, contact us (and vice versa) or make a booking with us. You are responsible for ensuring that other members of your party are aware of the content of our Privacy Policy and consent to your acting on their behalf in all your dealings with us. We will update your information as appropriate in order to ensure it is up-to-date and fully accurate.

 

Our Use of Your Information

  1. We may disclose your information to our suppliers and service providers, so that we can provide you with your holiday services, including special requests, dietary requirements etc. Only information that is necessary for this purpose is disclosed.
  2. Some of the data we collect about you, such as relating to health, may be considered “sensitive personal data” under the Data Protection Act 1998. We collect it to cater to your needs or act in your interest, but we do so on the condition that we have your positive consent. By booking your tour with us you also agree for your insurers, their agents and medical staff to disclose relevant information (which may contain sensitive personal data) to us in circumstances where we need to act in the interest of everyone in the group you are travelling with. For example, if you become ill and your illness is infectious, we may need to make special arrangements for you and also ensure that you do not return with the group immediately.
  3. If you do not agree to our use of your information in the manner described above, we cannot accept your booking.

 

Direct Marketing Material

  1. We may from time to time contact you by post, email or telephone with information on holidays and related services, brochures, offers, new products, forthcoming events or promotions.
  2. You may indicate your preference to also receive our direct marketing material for the above purposes by telephone or e-communications (e-mail, SMS or e-brochure) on our website(s) or forms, or to our staff at the time you first supplied us your information.
  3. If you do not wish to receive such information or would like to change your preference, please refer to point(2) of Your Rights” below

 

Your Rights

  1. You have the right to request in writing a copy of the information we hold about you and to correct any inaccuracies in your information by completing our Data Subject Access Request Form.
  2. You have the right to ask in writing not to receive direct marketing material about our products and services. Once properly notified by you, we will take steps to stop using your information in this way.

 

Use of Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Changes to the Privacy Policy

We reserve the right to make changes to this Policy as required. Updates will be shown on our website, or made available on request. We will strive to ensure our practices comply with the most current available version of this Policy. This Privacy Policy was last updated: May 2018.